Frequently asked questions
Ground or whole bean?
Choose ground if you want coffee prepared for brewing without a grinder. Choose whole bean if you have a grinder. Check the options on the product page to match your brewer.
When will my order ship?
Our coffee suppliers fulfill orders directly. Processing and delivery times vary by product and destination. Review any available checkout estimate; contact us before ordering if you need delivery by a specific date.
Will everything arrive together?
Coffee from different suppliers may arrive in separate packages and may have separate shipping charges. Your checkout shows the shipping total before payment.
Can I change or cancel an order?
Contact chivez36@gmail.com as soon as possible with your order number. Changes depend on whether the supplier has begun fulfillment.
How do sample-pack flavor choices work?
The Create-Your-Own Coffee Sample Pack contains five 4 oz samples. Please contact us before ordering to confirm the available flavors and selection process.
What if an order arrives damaged or incorrect?
Contact us promptly with your order number and photos of the issue. Review our Refund Policy, and contact us before returning a product.
Can I order coffee for my workplace?
Yes. Request a quote with your brewer type, preferred grind, monthly usage, and delivery ZIP.